By Industry

Solutions By Industry

Banking and Finance

Banks are faced with issues of having and maintaining a large database of customers and employees, at the same time, process customer transactions. Companies, clients and employees also expect banks to anticipate their needs and provide comfortable and convenient ways of carrying out various transactions. Banks need to ensure that they exceed expectations in order to stay relevant and competitive.



Solutions


Snwolley
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Snwolley can detect anomalies in streams of financial data and make it easier to comply with anti-fraud regulations. It allows banks to make sure that no unauthorized transactions will be made. By getting better at spotting fraud, it provides a level of safety and security that will raise the security standard of the entire industry, and increases compliance and strengthen your customers' trust.



Deywuro
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This platform enables banks to put on their ‘A’ game. With the integration of USSD and the concept of easy-banking, customers can perform transactions and access their bank accounts, banks can easily send alerts to customers when transactions have been made, promotions are available and customers can even make complaints for overall improvement of customer experience. It also allows for seamless campaigns, advertisements and management of social media accounts from a central point.



CRM
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This helps banks and other finance industries improve and maintain existing relationships with customers, establish new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow



Payment System
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The Npontu Payment System allows customers to perform transactions via the bank’s mobile app or USSD feature, as well as make direct deposits from their E-wallets (mobile money) into their bank accounts



Kedebah
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Kedebah ERP helps banks manage operational processes. These include payroll, procurement, human resources management, etc.



Karibi
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Karibi as a revenue collection platform helps banks reach customers in the comfort of their homes and offices in terms of Agency Banking where field agents from the banks go to customers and deposits or withdrawals can be made on the spot.



Maame
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Maame, a virtual chatbot, can be integrated into the bank’s mobile application and website. She serves as a virtual assistant and chatbot, helping customers navigate and use the website and mobile application as well as receive customer feedback and complaints.

Information Technology

The insurance industry is tasked with ensuring that it can make profit from the clients it protects. The industry is faced with the problem of human error, fraudulent activities of its clients and the embezzlement and mismanagement of funds. Customers also desire convenience such that they can deposit and make claims without having to visit their insurance companies.



Solutions


Snwolley & Maame
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Snwolley as an AI helps with analysis and workflow automation and assists companies to increase profits. Maame can be employed as a client support and chatbot in this sector.



Deywuro
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Deywuro makes the flow of information easier, with regard to product information, promotions, newsletters and SMS alerts. The USSD option can be used to conduct polls and surveys, a means for customers to provide feedback on products and services and also as a means of payment.



CRM
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The CRM tool also helps in maintaining existing relationships with customers, establishing new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow.



Payment System
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The Npontu Payment System allows customers to perform transactions via the bank’s mobile app or USSD feature, as well as make direct deposits from their e-wallets (mobile money) into their bank accounts.



Kedebah
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The Kedebah ERP helps make operational processes easier and smoother. This involves payroll, procurement, sales and marketing, task assignment, etc.



Mobile Application
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A mobile app based on customer packages provided by a company can be made to suit the needs of a company and to ensure productivity is maximised.

Manufacturing

Demands are constantly changing. The manufacturing industry is poised with the issue of meeting customer satisfaction while still making profit. Npontu has the right means for the manufacturing industry to boost productivity and make gains while reducing costs for consumers.



Solutions



Snwolley & Maame
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Snwolley as an AI plays a machine learning role in research and development and the forecasting of demand & sales. Maame can be employed as a client support in this sector.



Deywuro
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The USSD option allows for payment codes to be used in paying for services received and also for surveys to be conducted and feedback collected to improve customer experience and demand chain.



CRM
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The CRM tool also helps in maintaining existing relationships with customers, establishing new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow.



Payment System
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Customers can pay for goods through preferred options.



Kedebah
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The Kedebah ERP helps make operational processes easier and smoother. This involves payroll, procurement, sales and marketing, task assignment, etc.



Mobile Application
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A CAD software and mobile app can be tailored to suit respective manufacturing companies.

E-Commerce Site

The e-commerce industry is a fast evolving and growing one. The increasing numbers of people with access to the internet and the gradual evolution to a digital world makes this industry quite lucrative and open to global competitors.



Solutions


Snwolley
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The role Snwolley plays as an AI in the e-commerce industry includes providing personalized services to customers, segmentation analysis, predicting shopping patterns of customers based on what they buy and when they buy and also, market products and services.



Deywuro
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This platform can be used to send bulk messages to customers on deals and promotions going on a particular website or shop, as well as sending emails containing newsletters and ads to customers. The USSD functionality also can be used for payments, surveys, polls and a way to get feedback from customers. It also allows for seamless campaigns, advertisements and management of social media accounts from a central point.



Payment System
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The USSD option for payments will be integrated. This will be linked to the mobile payment system or the mobile money wallets. Payments can be made with debit and credit cards, mobile money wallets or directly from a bank account.



CRM
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This helps companies improve and maintain existing relationships with customers, establish new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow.



Maame
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Virtual assistants and chatbots can be integrated into e-commerce websites and applications to help engage consumers, as well as provide 24/7 support and help them carry out their shopping on the website.

Educational Industry

Everybody wants to ensure that they attain the best education possible for themselves and their children. The development of individuals and the nation is largely dependent on education. The educational industry is full of people who want the best - providers and consumers at large. Therefore, it is important that a company in this regard proves worthy enough to be patronised no matter how expensive services are.



Solutions


Deywuro
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Emails and SMS can be sent to staff, teachers and students to schedule meetings, inform them of holidays, open applications, holidays, release of exam results, among others. The integration of USSD allows for surveys to be conducted to evaluate staff for optimal performance.



Payment System
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Payment of fees and extra services is made easier and more convenient with the payment system.



Kedebah
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This helps with the proper management of staff such as payroll, self-service, among others.



Mobile Application
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Learning platform mobile apps can be made to suit educational institutions to enhance the teaching and learning experience.

Health Care and Social Services

If not for anything, the coronavirus pandemic has made us understand how diverse, fragile and crucial the health industry is. Care needs to be taken at how the health of patients is handled and how employees in the health sector are regarded.



Solutions


Snwolley
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Data handling is very delicate. The integration of AI in Snwolley helps to handle data and generate reports without human error.



Deywuro
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SMS and emails can be sent to staff to arrange meetings and inform them of new developments. The USSD feature in Deywuro allows for feedback and suggestions from patients and visitors. Health awareness campaigns and public service announcements are made easier with Deywuro.



CRM
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The CRM helps to improve customer relationships and track business progress. It also helps smoothen service processes.



Payment System
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This allows patients to pay their bills with any platform which makes payment more convenient and less stressful.



Kedebah
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Kedebah improves employee relationships and helps with payroll, human resource management and procurement, among others.



Mobile Application
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The ticketing and reservation app helps to book and schedule appointments and visits.

Transportation & Warehousing

Yesterday, we only knew how to walk and ride. Today, we fly, drive and who knows what tomorrow will bring?! There is a constant need for innovation in the transport and warehouse industry to enable goods and services reach their destinations quickly and improve their storage lives.



Solutions


Deywuro
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Messages can be sent in bulk to customers about the state of their warehouses and transactions that occur in the warehouses. Movement times of trains, buses, airplanes can also be communicated through emails and SMS. Customer feedback can be collated through the dynamic USSD option of Deywuro. The USSD option can also be used as a mode of payment. Another feature of Deywuro that can be employed is the social media feature which allows for seamless campaigns, advertisements and management of social media accounts from a central point.



Payment System
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Customers that patronise goods and services can use their preferred platforms.

Kedebah
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The Kedebah ERP helps make operational processes easier and smoother. This involves employee payroll, sales and marketing, among others.



CRM
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The CRM tool also helps in maintaining existing relationships with customers, establishing new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow.



Software Development & Mobile Application
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A mobile app can be designed to meet the specific needs of retail providers.



Maame
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Maame can be integrated into the company’s website to aid in navigation and enquiry.

Mining, Quarrying, Oil & Gas

With the continuous demand for energy in this fast growing world, there is the need for the energy production industry to meet supply, evaluate risks and discover new sources of energy without causing harm to the environment.



Solutions


Snwolley & Maame
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Snwolley can be employed in the mining sector to carry out risk assessment by analysing data and using imputed variables to locate and strategize the easiest and safest way to drill and mine. Another way it is used in this sector is running simulations by using predictive data models to discover patterns based on a variety of inputs. Also, it can monitor complex internal operations and quickly respond to concerns that human operators may not have been able to detect such as oil spills as well as generate operation reports. Maame will serve as client support here, helping workers in their training simulations and providing answers to FAQs and enquiries made.



Deywuro
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Deywuro can be used to send flash messages and alerts to site workers so as to help them understand the nature of a situation or a problem and how best to fix it. Bulk emails to staff on memos and updates, meeting schedules, etc. can also be sent using Deywuro.



CRM
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The CRM tool also helps in maintaining existing relationships with customers, establishing new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow.

Payment System
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Customers can pay for goods through preferred options.



Kedebah
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The Kedebah ERP helps make operational processes easier and smoother. This involves payroll, procurement, sales and marketing, task assignment, etc.



Software Development & Mobile Application
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Training simulations and automated workflow can be developed and mobile apps tailored to meet the needs of the oil and gas industry.

Non-Governmental Organisations

NGOs need a system to properly take note of donors and transactions that occur within the organisations. They also need to ensure that the people they serve are comfortable and kept up-to-date with the organisation’s movements and activities.



Solutions


Deywuro
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Advertisements, social media broadcasts, sending emails and SMS to donors, recipients and staff is made so much easier with Deywuro. Feedback, payment codes, voting and polls are also now more convenient and faster with Deywuro.



Payment System
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Donations can be received and other payments can be made from different platforms with our payment system.



Maame
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Maame assists visitors to the NGO websites and helps with navigation and FAQs.

Public Administration

Npontu provides services that can solve quite a number of problems faced by the government and civil service workers.



Solutions


Snwolley
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This AI software prevents fraudulent activities by the use of analytics. It also acts as cybersecurity software to protect confidential data.



Deywuro
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Deywuro makes the quick dissemination of information, setting up meetings and providing minutes to multiple recipients possible. Advertisements, social media broadcasts, voting, polls and feedback is made more efficient as well.



Payment System
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Customers can easily pay for goods and services patronised.



Maame
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Maame improves overall customer experience on public administration websites with the use of her sentiment analysis and answering FAQs.

Real Estate, Rental & Leasing

The real estate industry is gaining grounds quickly. Npontu is here to take your business to the next level by leveraging its products to your advantage.



Solutions


Deywuro
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Advertisements, social media broadcasts and sending newsletters is faster and easier with Deywuro.



Payment System
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Customers can make payments through preferred options.



Kedebah
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The Kedebah ERP helps make operational processes easier and smoother. This involves employee payroll, sales and marketing, among others.



CRM
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The CRM tool also helps in maintaining existing relationships with customers, establishing new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow.

Software Development
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The ticketing and reservation app helps to book and schedule appointments.



Maame
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Maame improves overall customer experience on websites by answering FAQs.

Religious Organisations

Quite surprisingly, religious organisations sometimes face the issue of theft and mismanagement of funds. They also find it difficult to alert members of new developments that take place during the week.



Solutions


Deywuro
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Service times, newsletters, codes for payment of pledges, social media broadcasts and announcements are enhanced with Deywuro.



Payment System
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The payment of offerings and tithes is made easier with the payment system. Moreover, the money does not pass through human hands and is easily collated and accounted for.



Software Development
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The church management system (Genesys) ensures that church activities are seamless and time is used effectively.



Maame
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This virtual assistant helps provide answers to FAQs on religious organisations’ websites.

Retailing Services

Customers have increased expectations and retailers have the need to take accurate inventory and forecast the demand of customers to determine supply.



Solutions


Snwolley & Maame
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Snwolley provides accurate forecasting to improve overall customer experience. Maame provides client support and answers FAQs.



Deywuro
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Advertisements, social media broadcasts, stock arrivals, deals and promotions can be easily relayed to customers using Deywuro. The USSD option also allows for customer feedback and the use of payment codes to secure transactions.



Payment System
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Customers can make payments through preferred options.



Kedebah
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The Kedebah ERP helps make operational processes easier and smoother. This involves employee payroll, sales and marketing, among others.



CRM
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The CRM tool also helps in maintaining existing relationships with customers, establishing new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow.



Mobile Application
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A mobile app can be designed to meet the specific needs of retail providers.

Fish Farming Industry and Food Distribution

The farming industry provides one of the fundamental needs of life. Workers in this industry are very important but not so many. Help is needed to improve the industry in order to produce food quickly and more effectively in order to support human life.



Solutions


Deywuro
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Multiple SMS can be sent to farmers, traders and food distributors through Deywuro. The USSD option also allows surveys to be conducted and feedback collected to improve pricing, shelf-life and supply chain of produce.



Payment System
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Payment of produce and food can be done through this system for convenience. Thus, one can pay money from where one has the money stored with or without the use of an ATM card.



Kedebah
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This helps with the proper management of staff such as payroll, self-service, among others.



CRM
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Learning platform mobile apps can be made to suit educational institutions to enhance the teaching and learning experience.



Karibi
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Karibi allows for visibility on all customer transactions, signing up of new clients without the need for agents and collection of due revenue.

Waste Management

The proper treatment and disposal of waste is vital to the health of people and the sanitation conditions of the environment. Structures and proper channels for disposal need to be put in place to ensure that the hygienic conditions of a community are best for the sustenance of life.



Solutions


Deywuro
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SMS can be sent to customers/ households on waste collection days, change in schedules, etc. Also, mails and messages can be sent to staff about company policy changes, meetings etc. Customers can provide feedback on services provided by field agents with the USSD option.



Payment System
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The Npontu Payment System allows customers to perform quick transactions from preferred payment options.



Karibi
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This can be employed by field agents for the collection of monthly revenue for waste management and also collection of data. There is a client version where clients can make payments on their own without the help of a field agent.



Maame
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The chatbot will be integrated into the client’s version of Karibi so as to assist them in operating the app and also send feedback about services provided.

Beauty Industry

The beauty industry employs and serves a huge fraction of the world’s population. Day-in and day-out, fashion and beauty trends keep changing and there is the dire need to stay relevant. The importance of being flexible and appropriately managing and attending to customers to withstand competition cannot be overemphasized.



Solutions


Snwolley
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Snwolley will be responsible for managing a large database of customers and in some cases, suppliers. It also helps to track the growth of the business, market products based on customer preferences, as well as perform sentiment analysis based on customer feedback and comments on products and services.



Deywuro
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Emails and SMS can be sent to customers on promotions, flash sales, new deals. The dynamic USSD options also allows surveys to be sent to and completed by customers. The USSD can also be used as a payment option. Social media platforms can also be accessed in Deywuro. Advertisements, campaigns and customer engagements on social media platforms can be done through Deywuro as well.



Payment System
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This allows customers to pay for products and services from anywhere their money is stored.



Software Development
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The ticketing and reservation application software helps customers book appointments, reserve seats, as well as order for services and products. The CRM tool also helps in lead generation and management, improving and maintaining existing relationships with customers, as well as identifying opportunities.



Maame
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This can be integrated in both the website and mobile application (ticketing and reservation) as a chatbot to engage with customers and as a virtual assistant in the CRM to help users operate and navigate the CRM tool.

Wholesale Trade

Wholesalers need to envision the demand of their customers (businesses and individuals) in order to take inventory and supply materials that meet their needs.



Solutions


Deywuro
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Emails and SMS on stock arrivals and purchases can be sent through Deywuro. Deywuro also makes it possible for social media broadcasts, advertisements, payment codes, polls and customer feedback to be made and effectively collected and organised.



Payment System
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Customers can pay for goods through preferred options.



Karibi
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The registration of agents, signing up of clients, collection of data & revenue and visibility on customer transactions is enhanced through Karibi.



Mobile Application
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Mobile apps that suit wholesale companies’ needs can be designed for them.



Maame
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This chatbot and virtual assistant helps answer FAQs on company’s website.

Hi, I'm Maame, your Virtual Assistant