By Industry
Solutions By Industry
Banking and Finance
Banks are faced with issues of having and maintaining a large database of customers and employees, at the same time, process customer transactions. Companies, clients and employees also expect banks to anticipate their needs and provide comfortable and convenient ways of carrying out various transactions. Banks need to ensure that they exceed expectations in order to stay relevant and competitive.
Solutions
Snwolley

Snwolley can detect anomalies in streams of financial data and make it easier to comply with anti-fraud regulations. It allows banks to make sure that no unauthorized transactions will be made. By getting better at spotting fraud, it provides a level of safety and security that will raise the security standard of the entire industry, and increases compliance and strengthen your customers' trust.
Deywuro

This platform enables banks to put on their ‘A’ game. With the integration of USSD and the concept of easy-banking, customers can perform transactions and access their bank accounts, banks can easily send alerts to customers when transactions have been made, promotions are available and customers can even make complaints for overall improvement of customer experience. It also allows for seamless campaigns, advertisements and management of social media accounts from a central point.
CRM

This helps banks and other finance industries improve and maintain existing relationships with customers, establish new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow
Payment System

The Npontu Payment System allows customers to perform transactions via the bank’s mobile app or USSD feature, as well as make direct deposits from their E-wallets (mobile money) into their bank accounts
Kedebah

Kedebah ERP helps banks manage operational processes. These include payroll, procurement, human resources management, etc.
Karibi

Karibi as a revenue collection platform helps banks reach customers in the comfort of their homes and offices in terms of Agency Banking where field agents from the banks go to customers and deposits or withdrawals can be made on the spot.
Maame

Maame, a virtual chatbot, can be integrated into the bank’s mobile application and website. She serves as a virtual assistant and chatbot, helping customers navigate and use the website and mobile application as well as receive customer feedback and complaints.
Information Technology
The insurance industry is tasked with ensuring that it can make profit from the clients it protects. The industry is faced with the problem of human error, fraudulent activities of its clients and the embezzlement and mismanagement of funds. Customers also desire convenience such that they can deposit and make claims without having to visit their insurance companies.
Solutions
Snwolley & Maame

Snwolley as an AI helps with analysis and workflow automation and assists companies to increase profits. Maame can be employed as a client support and chatbot in this sector.
Deywuro

Deywuro makes the flow of information easier, with regard to product information, promotions, newsletters and SMS alerts. The USSD option can be used to conduct polls and surveys, a means for customers to provide feedback on products and services and also as a means of payment.
CRM

The CRM tool also helps in maintaining existing relationships with customers, establishing new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow.
Payment System

The Npontu Payment System allows customers to perform transactions via the bank’s mobile app or USSD feature, as well as make direct deposits from their e-wallets (mobile money) into their bank accounts.
Kedebah

The Kedebah ERP helps make operational processes easier and smoother. This involves payroll, procurement, sales and marketing, task assignment, etc.
Mobile Application

A mobile app based on customer packages provided by a company can be made to suit the needs of a company and to ensure productivity is maximised.
Manufacturing
Demands are constantly changing. The manufacturing industry is poised with the issue of meeting customer satisfaction while still making profit. Npontu has the right means for the manufacturing industry to boost productivity and make gains while reducing costs for consumers.
Solutions
Snwolley & Maame

Snwolley as an AI plays a machine learning role in research and development and the forecasting of demand & sales. Maame can be employed as a client support in this sector.
Deywuro

The USSD option allows for payment codes to be used in paying for services received and also for surveys to be conducted and feedback collected to improve customer experience and demand chain.
CRM

The CRM tool also helps in maintaining existing relationships with customers, establishing new connections by identifying leads and opportunities and converting them to loyal customers to help businesses grow.
Payment System

Customers can pay for goods through preferred options.
Kedebah

The Kedebah ERP helps make operational processes easier and smoother. This involves payroll, procurement, sales and marketing, task assignment, etc.
Mobile Application

A CAD software and mobile app can be tailored to suit respective manufacturing companies.